Well-being hub

Support you can access right now

Browse trusted services for mental wellbeing, safety, and sexual health. Everything listed is free or low-cost, with 24/7 options where possible.

If you or someone else is in immediate danger, call 911 right away.

Need to add something? Let the Resident Council know.

Updated Dec 2, 2025

Mental Wellbeing

Free hotlines, text support, and counseling referrals available day or night. Language access and interpretation are available for each service.

988 Suicide & Crisis Lifeline

24/7 phone, chat, or text support for anyone experiencing emotional distress, suicidal thoughts, or supporting someone who is.

  • 📞 Dial or text 988
  • 💬 Chat at 988lifeline.org/chat
Visit 988lifeline.org

NYC Well

New York City's confidential counseling and referral line for mental health, substance use, and peer support.

  • 📞 Call 1-888-NYC-WELL (1-888-692-9355)
  • 💬 Text "WELL" to 65173
  • 🖥️ Chat at nycwell.cityofnewyork.us
Connect now

Crisis Text Line

Free, 24/7 texting service with trained crisis counselors. Ideal if you prefer to write rather than talk on the phone.

  • 💬 Text HELLO to 741741 (US)
  • 🌐 Support via WhatsApp is available internationally.
Open chat

SAMHSA National Helpline

24/7 confidential treatment referral and information service for individuals and families facing mental or substance use disorders.

  • 📞 1-800-662-HELP (4357)
  • 🌐 samhsa.gov/find-help/national-helpline
See options

Updated Dec 2, 2025

Safety & Trauma Response

Help after sexual assault, domestic violence, or other traumatic incidents. Services can assist with safety planning, medical care, legal advocacy, and emergency housing.

RAINN National Sexual Assault Hotline

Confidential crisis counseling, safety planning, and referrals to nearby support centers across the United States.

  • 📞 Call 800-656-HOPE (4673)
  • 💬 Online chat available 24/7.
Start a chat

Safe Horizon

NYC-based organization providing emergency shelter, advocacy, and case management for survivors of violence and trauma.

  • 📞 Crime Victims Hotline: 1-866-689-HELP (4357)
  • 📞 Domestic Violence Hotline: 1-800-621-HOPE (4673)
Explore services

More trauma resources

Have a campus, consulate, or community-specific resource to add? Share it with the RC so fellow residents can find it quickly.

  • 🤝 Community partners welcome.
Submit a resource

Updated Dec 3, 2025

Sexual Health

Confidential clinics, safer-sex supplies, and information lines that can help with testing, treatment, and prevention.

NYC Sexual Health Clinics

Walk-in and appointment-based services for STI testing, treatment, and PrEP/PEP access run by NYC Health (DOHMH).

  • 📞 Call 311 within NYC (or 212-NEW-YORK outside the city) and ask for "sexual health clinics."
  • 📍 Manhattan sites include Chelsea (303 9th Ave) and Central Harlem (2238 Fifth Ave).
Find a clinic

Planned Parenthood of Greater New York

Comprehensive sexual and reproductive health care, telehealth visits, prescriptions, and education resources.

  • 📞 1-800-230-PLAN (7526)
  • 🌐 Telehealth available for many services.
Book an appointment

Free Safer-Sex Supplies

NYC distributes free condoms, lube, at-home HIV test kits, and safer-sex kits via community partners or discreet home delivery.

  • 📦 Request a kit by mail anywhere in NYC.
  • 🏳️‍🌈 Inclusive supplies for LGBTQIA+ residents.
Order online

GMHC (Gay Men's Health Crisis)

HIV/STI testing, PrEP/PEP navigation, peer support groups, and legal advocacy specifically serving LGBTQIA+ communities.

  • 📍 446 West 33rd Street, New York, NY 10001
  • 📞 Hotline: 1-800-243-7692
Explore GMHC

Callen-Lorde Community Health Center

Sliding-scale, LGBTQIA+-affirming medical and behavioral health services, including hormone therapy and HIV primary care.

  • 📍 356 West 18th Street, New York, NY 10011
  • 🌐 Telehealth visits available.
Book care

Harlem United

Community clinics with wraparound HIV services, housing support, and culturally competent care.

  • 📍 The Nest: 169 West 133rd Street, New York, NY 10030
  • 📍 Housing Support Services: 290 Lenox Avenue, New York, NY 10027
View services

NYC Health + Hospitals — Metropolitan Hospital

East Harlem public hospital offering infectious disease specialists, Ryan White-funded HIV services, and emergency care.

  • 📍 1901 First Avenue, New York, NY 10029
  • 🌐 nychealthandhospitals.org/metropolitan
Contact the hospital

Ryan White HIV/AIDS Program (NYC)

Federal program funding case management, medication assistance, and support services for people living with HIV.

  • 🌐 National info: ryanwhite.hrsa.gov
  • 📄 NYC-specific services and eligibility guidance available online.
See NYC resources

Housing Works

Harm-reduction-focused healthcare, supportive housing assistance, and pharmacy services for people affected by HIV/AIDS.

  • 📍 Community Healthcare (Lower East Side): 57 Willoughby Street, NYC
  • 🛍️ Multiple thrift stores fund care programs.
Connect with Housing Works

Positive Health Project (PHP)

Drop-in center focused on harm reduction, overdose prevention, syringe services, and HIV linkage-to-care.

  • 📍 301 West 37th Street, New York, NY 10018
Learn about PHP

National HIV Information

Reliable education, prevention guidance, and statistics to stay current on treatment breakthroughs and public health alerts.

  • 🌐 HIV.gov | CDC HIV Portal
  • 📘 SAMHSA HIV & substance use resources
Visit HIV.gov Read CDC guidance